FAQs - Near Brothers

frequently asked questions

Answers to the most common questions from international buyers. If your question is not listed here, contact us directly.

About Our Products

What products do you export?

We currently export four core products: sesame seeds, dried hibiscus flower (zobo), cocoa beans, and BBQ/spice blends. All products are sourced from Nigeria.

What quality grade are your products?

All our products are export-grade. They are cleaned, sorted, and inspected before packaging. We can provide detailed specifications for each product on request.

Can you provide samples before we place an order?

Yes, we can discuss sample arrangements for serious buyers. Contact us with your inquiry and we will advise on the process.

Do you offer custom packaging or labelling?

Yes. We can accommodate buyer-specified packaging formats and private-label options depending on order volume. Contact us to discuss your requirements.

Ordering & Payment

Is there a minimum order quantity (MOQ)?

Minimum order quantities vary by product. Contact us with your specific product, quantity, and destination and we will advise accordingly.

What payment terms do you offer?

We work with standard international trade payment methods. Payment terms are discussed and agreed upon per order.

How do I get a price?

Use our Request a Quote page or contact us directly. Prices depend on product, volume, packaging, incoterm (FOB or CIF), and destination. We respond to serious inquiries within 24–48 business hours.

Export & Logistics

What export documents do you provide?

We handle standard export documentation including phytosanitary certificates, commercial invoices, packing lists, and certificates of origin. We can advise on additional documents required for your specific destination.

Do you offer FOB or CIF?

We offer both FOB (Free on Board) and CIF (Cost, Insurance, and Freight) depending on buyer preference.

How long does shipping take?

Transit times depend on the destination port and shipping route. We will provide realistic timelines as part of the quote and pre-shipment communication.

Which countries do you export to?

We currently serve buyers in the UK, Australia, the EU, the Middle East, and Asia. If your country is not listed, contact us — we are open to discussing new markets.

Working With Us

Are you a trading company or a direct exporter?

Near Brothers is a direct export company. We source directly from farming networks and manage the full export process ourselves.

How do I start the process?

Submit a quote request through our Request a Quote page, or contact us directly. Tell us the product, quantity, destination, and any specific requirements. We will respond within 24–48 business hours.

How do you handle quality disputes?

We take quality seriously and inspect every batch before shipment. If a dispute arises, we communicate openly to find a fair resolution.